Physiotherapy London Reviews

Based on 354 reviews and 354 ratings our customers rate us 9.5/10.

  1. Very responsive service and excellent staff. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 9/10 – How happy were you with the treatment you received?
    • 9/10 – How likely are you to recommend us to your family or friends?

    29 May 17 Add public reply

  2. Excellent and timely service and support to help me get back on track for my cycling objectives this summer – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 9/10 – How would you rate your overall experience at Physiotherapy London?
    • 8/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    26 May 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    26 May 17 Add public reply

  3. Very professional and polite service, I am very happy to recommend. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    08 May 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    05 May 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    05 May 17 Add public reply

  4. Really clear explanations of what was wrong and how to solve them with a structured exercise routine to get back to full fitness. Really happy with the help and with my progress, thanks Jody. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    05 May 17 Add public reply

  5. Keep Jody and Karlee!! Competent, committed, sweet. Wow! Do not ever lose them!! – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    05 May 17 Add public reply

    • 9/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    20 Apr 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    20 Apr 17 Add public reply

  6. Bit barren not having a reception, but Jody made up for it. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 9/10 – How would you rate your overall experience at Physiotherapy London?
    • 9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 9/10 – How happy were you with the treatment you received?
    • 8/10 – How likely are you to recommend us to your family or friends?

    18 Apr 17 Add public reply

    • Person’s avatar

      Hi Aaron,
      Thanks for your feedback regarding reception at our Marble Arch clinic. I agree with you. We're currently looking at options of how we can improve that side of things, so hopefully you'll see a change over the coming months.
      --
      Cameron Tudor
      (Director)

      Cameron Tudor –

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    18 Apr 17 Add public reply

  7. Outstanding service. I would definitely recommend family and friends. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    03 Apr 17 Add public reply

  8. I found the massage really beneficial for my ankle. It was very painful at times and I had to grit my teeth through some of the manipulation processes. However, it was an effective massage and I had much more movement in my ankle afterwards. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    31 Mar 17 Add public reply

  9. I was very impressed with everything, from booking my first appointment and my treatment. Mani was fantastic and would 100% return to you. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    30 Mar 17 Add public reply

  10. Checking in process could be better - no waiting room, just sat in gym – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    30 Mar 17 Add public reply

  11. Overall good experience. Can't really talk about results yet, but I remain positive. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 8/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 9/10 – How happy were you with the treatment you received?
    • 9/10 – How likely are you to recommend us to your family or friends?

    16 Mar 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    07 Mar 17 Add public reply

    • 9/10 – How would you rate your overall experience at Physiotherapy London?
    • 9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    28 Feb 17 Add public reply

  12. Right from the moment I rang to make an appointment I felt reassured and at ease. The reception staff are fantastic and Mani explains everything clearly at every session. I would highly recommend these guys for anyone needing fast, friendly treatment. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    28 Feb 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    28 Feb 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    28 Feb 17 Add public reply

  13. I went to Physio Therapy London for my shoulder. After the session, my pain was worse than ever and that for more than two weeks. I couldn't go to work for few days. I'm not satisfied at all – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 0/10 – How would you rate your overall experience at Physiotherapy London?
    • 0/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 0/10 – How happy were you with the treatment you received?
    • 0/10 – How likely are you to recommend us to your family or friends?

    27 Feb 17 Add public reply

    • Person’s avatar

      Thanks for your honest feedback. You were right to be unhappy that your shoulder was worse after treatment. Sometimes on the first session your shoulder can flare up if it’s been tested to find the root cause. However you should have also been made aware of this. If the shoulder is still bothering you – which it sounds like it is – I’d like to offer you a time with one of my colleagues who also has extensive experience in managing complex shoulder problems. That session would be without charge. Our clinic manager Karlee will call you to arrange. Kind regards, Cameron
      --

      Cameron Tudor –

  14. I had my session with Mr. Mani. Within 4 sessions, I could feel the difference. Much thanks to him. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    27 Feb 17 Add public reply

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 8/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 8/10 – How happy were you with the treatment you received?
    • 8/10 – How likely are you to recommend us to your family or friends?

    27 Feb 17 Add public reply

    • 7/10 – How would you rate your overall experience at Physiotherapy London?
    • 7/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 7/10 – How happy were you with the treatment you received?
    • 7/10 – How likely are you to recommend us to your family or friends?

    21 Feb 17 Add public reply

  15. I woudl like to thank Jody Chappell for all his help. He has been very patient, open minded and supportive during the treatments and my recovery process. I would definitely recommend him to my friends and colleagues who would need a friendly and professional help of a physiotherapist. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    21 Feb 17 Add public reply

    • Person’s avatar

      Hi Natalia,
      Thanks for taking the time to leave great feedback. Its nice to hear people feeling supported through their recovery.
      Cameron Tudor
      (Director)

      Cameron Tudor –

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 8/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 7/10 – How happy were you with the treatment you received?
    • 8/10 – How likely are you to recommend us to your family or friends?

    21 Feb 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    20 Feb 17 Add public reply

  16. My back is even worst after Marinus's manipulation. Very disappointed – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 0/10 – How would you rate your overall experience at Physiotherapy London?
    • 0/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 0/10 – How happy were you with the treatment you received?
    • 0/10 – How likely are you to recommend us to your family or friends?

    20 Feb 17 Add public reply

    • Person’s avatar

      Thanks for your honest feedback Nour and I appreciate how frustrating it is to still be in pain. While it can take more than 1 session to fix a longer standing problem, and post treatment soreness is not uncommon, the treatment clearly didn't meet your expectations. Therefore we'd like to offer you a follow up session - without charge - to help resolve the problem asap. We will be in touch to arrange. Kind regards, Cameron Tudor (Director)

      Cameron Tudor –

  17. Mr Chappel was really professional, his concerns and follow up communications were just perfect. I do not think I have ever received such care. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    20 Feb 17 Add public reply

    • 9/10 – How would you rate your overall experience at Physiotherapy London?
    • 9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 9/10 – How happy were you with the treatment you received?
    • 9/10 – How likely are you to recommend us to your family or friends?

    20 Feb 17 Add public reply

  18. Working with Jack has been a life saver! I've had a gruelling race calendar and Jack has been able to help me manage my body, recovery and improve strength in areas that I didn't normally cover. Jack has been extremely professional, friendly and approachable throughout my treatment. Couldn't have asked for more. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    07 Feb 17 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    02 Feb 17 Add public reply

  19. The clarity in communication (outlining why a specific approach was being taken to determine diagnosis, summarising findings as each test was being performed) gives great reassurance in terms of being able to treat the symptoms successfully. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    05 Jan 17 Add public reply

  20. It would be helpful to talk about how long the programme might last for. Great treatment though, very impressed - thank you – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 7/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 8/10 – How happy were you with the treatment you received?
    • 8/10 – How likely are you to recommend us to your family or friends?

    20 Dec 16 Add public reply

  21. I think it is a shame that Physiotherapy London have not entered into any discounted arrangements for sporting clubs providing racket sports.. I found it very hard to find a physio who had racket sport experience and I only found Milly by accident. Milly has given me a lot more belief that I will be able to play tennis again after showing me a series of exercises that are designed to strengthen the shoulder for playing racket sports (after I originally dislocated it mountain biking in Epping forest). I play tennis in Northeast London and our club is a member of the ECLTA which has over 20 north east clubs as members. With members becoming older there is clearly an opportunity to expand your client base. After talking to fellow tennis and squash players there is also very little information on sporting coaches who have expertise in coaching players who have suffered injuries that may require a change in technique. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 8/10 – How happy were you with the treatment you received?
    • 9/10 – How likely are you to recommend us to your family or friends?

    20 Dec 16 Add public reply

  22. I thought Milly was exceptionally caring and can't think of how the service provided could be better. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    20 Dec 16 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    07 Dec 16 Add public reply

  23. I am very pleased with the treatment I received from my therapist, Jack Mest. He was very thorough and professional, gave very helpful advice, and was very friendly at each visit. There was a slight issue with payment. I received my invoces haphazardly which resulted in some confusion. Other than that everything was excellent. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 8/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    01 Dec 16 Add public reply

  24. Great treatment plan and perfect service. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    17 Nov 16 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    01 Nov 16 Add public reply

  25. Jack Mest is a first class physiotherapist! The treatment has been spot on and my injury is recovering quickly now after months of stagnation before I arrived at PL. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 9/10 – How would you rate your overall experience at Physiotherapy London?
    • 9/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    24 Oct 16 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    19 Oct 16 Add public reply

  26. I've had a very good experience. Mani has been very supportive and provided a thorough rehab plan. My only thought is that the centre needs a gym so we can work on machines during the session. Also longer session (at a higher cost) would give more time for gym work. Perhaps have a mixture of 45 and 30 minutes sessions. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    18 Oct 16 Add public reply

  27. Great service. Really helped to relieve some shoulder issues that I'd been having. Lauren also suggested some exercises I could do at home to help support what was done during the massage sessions. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    18 Oct 16 Add public reply

  28. The staff are always helpful and pleasant. My physio Mani, has been very informative and clear about the diagnosis of my injury; as well as the treatment plan and setting realistic goals given my time-frame for recovery. He is always very friendly and I would highly recommend him personally, as well as Physiotherapy London in general. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    18 Oct 16 Add public reply

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    18 Oct 16 Add public reply

  29. Jack was excellent on all levels and would definately recommend him to friends and family. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    11 Oct 16 Add public reply

  30. Mani is one of the best physios i have met and worked with. He provides excellent care and the right treatment. Excellent communication and explanations on why and what the treatment and exercises will help/do. I would reccomend this practice. – Most importantly, do you have any constructive feedback or rave reviews for us?

    • 10/10 – How would you rate your overall experience at Physiotherapy London?
    • 10/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
    • 10/10 – How happy were you with the treatment you received?
    • 10/10 – How likely are you to recommend us to your family or friends?

    11 Oct 16 Add public reply

Trustworthy Reviews

These reviews are independently hosted by CustomerSure. We cannot delete or edit them.