Hi The treatment in the session was excellent. However the links sent were confusing. Further when I emailed to have this clarified my email was (and to date has been) ignored. I feel this is poor service. – Most importantly, do you have any constructive feedback or rave reviews for us?

  • 5/10 – How would you rate your overall experience at Physiotherapy London?
  • 2/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
  • 7/10 – How happy were you with the treatment you received?
  • 5/10 – How likely are you to recommend us to your family or friends?

05 Jun 18 Add public reply

  • Person’s avatar

    Thanks for taking the time to give feedback J. We've looked into why you hadn't received a reply to your question, and it seems an out of office wasn't set up before your physio went away on holiday. We've updated our processes so it doesn't happen again. As you know we try and provide the highest level of care in London, and given we fell below your expectations on this occasion, you won't be charged for your next session with us. In the meantime if you have any further questions please let us know.
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    Cameron Tudor
    Managing Director

    Cameron Tudor –